Phone numbers
Choose the line for your enquiry
Madrid passport enquiries
+34 91 353 6600
Monday–Friday 08:30–13:30 and 14:00–16:30, Madrid time.
Number based in Spain · International format shown
Official number source ↗After-hours urgent consular calls
+61 2 6261 3305
24 hours.
Number based in Australia · International format shown
For consular enquiries. For immediate police, fire or ambulance attendance, use local emergency services on a local phone.
Official number source ↗Torre Emperador, Paseo de la Castellana 259D, Level 24, Madrid
Europe/Madrid
Local time · Madrid. This clock does not show whether the line is open.
Be certain before reporting
Australia’s passport office says a reported lost or stolen passport is cancelled. You cannot use it again if it later turns up. Check your belongings and any likely lost-property desk promptly, then report the loss to the office.
If it was stolen
The Australian instructions say to report overseas theft to local police and keep the report details. Tell the embassy what happened and ask which documents you need for a new application. Avoid sending identity documents to a telephone number found in an unverified message.
Plan around the Madrid sessions
The passport contact page lists a midday break. If you need a routine appointment, call in a published session and state your travel date. The after-hours consular centre is for urgent circumstances, not a shortcut to a routine passport appointment.
Before you call
- Your passport number or a copy, if available.
- Where and when the passport was lost or stolen.
- Your intended departure date and full route.
- Your local address, return number and any police report.
Calling from another country
For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.
Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.
Questions about this contact
Can I use the old passport if I find it after reporting it?+
No. The Australian Passport Office says cancellation is permanent.
Are both phone numbers in Spain?+
No. The Madrid line is Spanish; the +61 after-hours line is in Australia.
Is this a government website?+
No. SayFone publishes this directory and sells calling services. The official links take you to the office responsible for the service.
Official sources and review date
Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.
- spain.embassy.gov.au · Official reference 1Checked 2026-09-30 · Official page text
- www.passports.gov.au · Official reference 2Checked 2026-09-30 · Official page text returned by search
- www.passports.gov.au · Official reference 3Checked 2026-09-30 · Official page text returned by search
- www.dfat.gov.au · Official reference 4Checked 2026-09-30 · Official page text
Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.
