Phone numbers
Choose the line for your enquiry
Consular and passport enquiries
+34 91 353 6600
Monday–Friday: 08:30–13:30 and 14:00–16:30, Madrid time.
Number based in Spain · International format shown
Official number source ↗After-hours urgent consular calls
+61 2 6261 3305
24 hours.
Number based in Australia · International format shown
For consular enquiries. For immediate police, fire or ambulance attendance, use local emergency services on a local phone.
Official number source ↗Torre Emperador, Paseo de la Castellana 259D, Level 24, 28046 Madrid
Europe/Madrid
Local time · Madrid. This clock does not show whether the line is open.
Two numbers, two destinations
The Madrid line is in Spain. The after-hours number is in Australia. Check the destination beside each number before buying call credit; the price for the Spanish office and the Canberra centre may be different.
The midday break
The contact page lists separate morning and afternoon sessions. Plan a routine call before 13:30 or after 14:00 on a working day. Public holidays can affect the office, so read its holiday list before arranging travel.
Australian visa enquiries
The Madrid visa office closed in 2018. For visa questions from Spain or Andorra, the embassy directs callers to the Global Service Centre. Use the linked visa page below instead of phoning the passport desk about an immigration application.
Before you call
- Your nationality and the city you are in.
- The service you need and any existing reference number.
- Your travel date, if a deadline affects your enquiry.
- A return phone number and an email address you can access.
Calling from another country
For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.
Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.
Questions about this contact
Which floor is the embassy on?+
The contact page gives Level 24 in Torre Emperador.
Can the Madrid passport desk answer visa questions?+
The embassy directs visa enquiries to the Global Service Centre in Australia.
Is this a government website?+
No. SayFone publishes this directory and sells calling services. The official links take you to the office responsible for the service.
Official sources and review date
Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.
- spain.embassy.gov.au · Official reference 1Checked 2026-09-30 · Official page text
- www.dfat.gov.au · Official reference 2Checked 2026-09-30 · Official page text
- spain.embassy.gov.au · Official reference 3Checked 2026-09-30 · Official page text returned by search
Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.
