By using Sayfone, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Account Information
- Name
- Email address
- Billing information
- Phone number
- Account login details
Usage Information
- Call duration
- Destination numbers
- Device and browser information
- IP address
- Approximate location
- Usage activity within the platform
Payment Information
Payments are processed through third-party payment providers. We do not store full payment card details on our servers.
Communications
If you contact support, we may store your messages and related information.
2. How We Use Information
We use information to:
- Provide and improve Sayfone services
- Process payments
- Prevent fraud, abuse, spam, and illegal activity
- Maintain network security and service quality
- Respond to support requests
- Comply with legal obligations
- Send important service-related updates
We may also use aggregated and anonymized usage data for analytics and product improvement.
3. Call and Messaging Data
Sayfone is a communications platform. Certain metadata related to calls and messages may be processed to operate the service, including:
- Call timestamps
- Call duration
- Routing information
- Message delivery status
We do not sell your private conversations.
However, we reserve the right to monitor or disclose information where required by law, fraud prevention, abuse investigations, or network security purposes.
4. Cookies and Tracking
We may use cookies and analytics tools to:
- Keep users logged in
- Understand platform usage
- Improve performance and reliability
- Prevent abuse and suspicious activity
You can disable cookies in your browser settings, although some features may not function properly.
5. Third-Party Services
We may use third-party providers for:
- Payment processing
- Cloud hosting
- Telecom infrastructure
- Analytics
- Customer support
These providers may process information as necessary to perform services on our behalf.
6. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide the service
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
We may retain certain records even after account deletion where legally required.
7. Security
We use commercially reasonable security measures to protect user information. However, no online platform can guarantee absolute security.
You use the service at your own risk.
8. International Users
Your information may be processed and stored in countries outside your own jurisdiction. By using Sayfone, you consent to such transfers.
9. Age Restriction
Sayfone is not intended for users under 18 years old. By using the service, you confirm that you are at least 18 years of age.
10. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your information
- Correct inaccurate data
- Request deletion
- Object to certain processing activities
To make a request, contact us through the website.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Sayfone after updates means you accept the revised policy.
12. Contact
For privacy-related questions, contact us through:
