Phone numbers
Choose the line for your enquiry
Lisbon embassy enquiries
+351 21 310 1500
Hours not confirmed. Check the official contact page.
Number based in Portugal · International format shown
Official number source ↗After-hours urgent consular calls
+61 2 6261 3305
24 hours.
Number based in Australia · International format shown
For consular enquiries. For immediate police, fire or ambulance attendance, use local emergency services on a local phone.
Official number source ↗Avenida da Liberdade 200, 2nd floor, 1250-147 Lisbon
Europe/Lisbon
Local time · Lisbon. This clock does not show whether the line is open.
Report through the Australian office
The Australian Passport Office directs people overseas to their nearest embassy or consulate. Reporting a passport as lost or stolen cancels it permanently. Ask about a new application and tell the officer whether the document was lost or taken.
Book before visiting Avenida da Liberdade
The Lisbon embassy requires an appointment. Call if you cannot arrange one through its booking route. Have your departure date and a return contact method ready so the office can explain what happens next.
Travelling with family
Tell the embassy if the missing passport belongs to a child. The Lisbon visitor instructions allow both parents to attend a child’s passport appointment. Ask about the documents required for that case before bringing the family to the office.
Before you call
- Your passport number or a copy, if available.
- Where and when the passport was lost or stolen.
- Your intended departure date and full route.
- Your local address, return number and any police report.
Calling from another country
For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.
Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.
Questions about this contact
Can I arrive at the embassy with no appointment?+
The office requires an appointment. Call first if you need help booking.
What should I do after a theft?+
Australia’s published advice is to report the theft to local police and retain the report details for the passport application.
Is this a government website?+
No. SayFone publishes this directory and sells calling services. The official links take you to the office responsible for the service.
Official sources and review date
Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.
- portugal.embassy.gov.au · Official reference 1Checked 2026-09-30 · Official page text
- www.passports.gov.au · Official reference 2Checked 2026-09-30 · Official page text returned by search
- www.passports.gov.au · Official reference 3Checked 2026-09-30 · Official page text returned by search
- www.dfat.gov.au · Official reference 4Checked 2026-09-30 · Official page text
Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.
