Phone numbers
Choose the line for your enquiry
Embassy telephone
+351 21 392 4000
Telephone enquiries and urgent consular calls: 24 hours.
Number based in Portugal · International format shown
Official number source ↗Rua de São Bernardo 33, 1249-082 Lisbon
Europe/Lisbon
Local time · Lisbon. This clock does not show whether the line is open.
A phone service is not a walk-in service
The stated telephone availability does not mean the building is open all night. Phone first to ask which service handles your case and whether you need an appointment. Explain whether you are visiting Portugal or living there.
Collecting a travel document
For an emergency travel document, the office says it will email when the document is ready. Wait for that message before going to collect it. Check that the email address on your application is one you can still open while abroad.
Preparing for a visit
The embassy’s contact page describes restrictions on mobile phones, laptops and similar electronics. Read its visitor instructions before setting off. If a booking message contains instructions for your appointment, keep a copy you can read without relying on your phone.
Before you call
- Your nationality and the city you are in.
- The service you need and any existing reference number.
- Your travel date, if a deadline affects your enquiry.
- A return phone number and an email address you can access.
Calling from another country
For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.
Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.
Questions about this contact
Is this number in Portugal?+
Yes. Dial +351 21 392 4000 and check Portugal calling rates.
Does 24-hour phone access mean I can arrive at any time?+
No. Ask the office about appointments and collection arrangements before travelling.
Is this a government website?+
No. SayFone publishes this directory and sells calling services. The official links take you to the office responsible for the service.
Official sources and review date
Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.
- www.gov.uk · Official reference 1Checked 2026-09-30 · Official page text returned by search
Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.
