Lost Canadian passport in Mexico: contacts

Offices listed for this destination

An office may be in another country. Read the address before arranging a visit. An honorary office may have limited passport services.

Local emergency numbers

Use a local phone. These short numbers are not international SayFone calling numbers. Follow any area or service condition shown in the instruction.

Start with your location and departure date

Canada’s Mexico contact list names Embassy of Canada in Mexico City; Consular Agency of Canada in Acapulco; Consular Agency of Canada in Cabo San Lucas; Consular Agency of Canada in Cancún; Consulate of Canada in Guadalajara; Consular Agency of Canada in Mazatlán; Consulate General of Canada in Monterrey; Consular Agency of Canada in Playa Del Carmen; Consular Agency of Canada in Puerto Vallarta; Honorary consul of Canada in Tijuana. Tell the officer exactly where you are and when you planned to leave. Ask which office can handle the passport request before buying travel to an office. A consular contact listing does not confirm that the location accepts passport applications.

Use the official lost-document questions

The Canadian passport service asks about the document type, whether it has expired and where you are. Answer those questions on the official page linked below. A child’s passport, an adult passport and another travel document do not necessarily follow the same application route.

What to have beside you

Write down the passport details you still have, the place and approximate time of the loss, and how the office can contact you. If the passport was stolen and you have a police report, keep its reference available. Do not send identity documents through this directory.

Before paying or booking another flight

Ask the issuing office what document can be considered for your itinerary, which forms it needs and how fees must be paid. Do not assume a call secures an urgent appointment or a document by a particular date. Check your airline and any transit requirements after the issuing office has explained the document route.

Honorary and partner offices

Some contacts below are honorary consulates or another country’s office. Their services can be limited. Ask where the Canadian passport application must be handled before visiting; the listed telephone is an enquiry route, not proof of passport-issuing authority.

Before you call

• ✓Your passport number or a copy, if available.
• ✓When and where the document was lost or stolen.
• ✓Your travel date and every country on the route.
• ✓Your current address, return number and any police report.

Calling from another country

For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.

Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.

Questions about this contact

Official sources and review date

Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.

• travel.gc.ca · Official reference 1Checked 2026-09-30 · Official page text
• travel.gc.ca · Official reference 2Checked 2026-09-30 · Official page text
• www.canada.ca · Official reference 3Checked 2026-09-30 · Official page text
• www.canada.ca · Official reference 4Checked 2026-09-30 · Official page text

Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.