Phone numbers
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High Commission of Canada · Pretoria
+27 12 422 3000
Hours are not confirmed here. Check the official office page before calling.
Number based in South Africa · International format shown
Official number source ↗Canadian citizens: urgent consular calls
+1 613 996 8885
24 hours.
Number based in Canada · International format shown
For consular enquiries. For immediate police, fire or ambulance attendance, use local emergency services on a local phone.
Official number source ↗1103 Arcadia Street, Hatfield, Pretoria, 0083, South Africa
Africa/Johannesburg
Local time · Pretoria. This clock does not show whether the line is open.
Offices listed for this destination
An office may be in another country. Read the address before arranging a visit. An honorary office may have limited passport services.
High Commission of Canada · Pretoria
1103 Arcadia Street, Hatfield, Pretoria, 0083, South Africa
+27 12 422 3000
pret-consul@international.gc.ca
Official office page ↗Start with your location and departure date
Canada’s Lesotho contact list names High Commission of Canada in Pretoria. Tell the officer exactly where you are and when you planned to leave. Ask which office can handle the passport request before buying travel to an office. A consular contact listing does not confirm that the location accepts passport applications.
Use the official lost-document questions
The Canadian passport service asks about the document type, whether it has expired and where you are. Answer those questions on the official page linked below. A child’s passport, an adult passport and another travel document do not necessarily follow the same application route.
What to have beside you
Write down the passport details you still have, the place and approximate time of the loss, and how the office can contact you. If the passport was stolen and you have a police report, keep its reference available. Do not send identity documents through this directory.
Before paying or booking another flight
Ask the issuing office what document can be considered for your itinerary, which forms it needs and how fees must be paid. Do not assume a call secures an urgent appointment or a document by a particular date. Check your airline and any transit requirements after the issuing office has explained the document route.
Before you call
- Your passport number or a copy, if available.
- When and where the document was lost or stolen.
- Your travel date and every country on the route.
- Your current address, return number and any police report.
Calling from another country
For an ordinary international number, copy the full number shown above. The plus sign replaces the international access prefix when your phone accepts it. Do not add another country code to a number that already starts with +.
Check the hours attached to the line you need. A listed office address does not mean walk-in access is available. If no one answers, read the official contact page for an online enquiry route before trying another department.
Questions about this contact
Does a listed office necessarily issue passports?+
No. Ask the office where your application must be handled. Honorary and partner offices may offer only limited services.
Should I send my passport copy to SayFone?+
No. Send documents only through the official channel confirmed by the responsible office.
Is this a government website?+
No. SayFone publishes this directory and sells calling services. The official links take you to the office responsible for the service.
Official sources and review date
Checked on 30 September 2026. These details come from government pages; no successful phone connection is claimed. If the office publishes different details, follow its current instructions.
- travel.gc.ca · Official reference 1Checked 2026-09-30 · Official page text
- travel.gc.ca · Official reference 2Checked 2026-09-30 · Official page text
- www.canada.ca · Official reference 3Checked 2026-09-30 · Official page text
- www.canada.ca · Official reference 4Checked 2026-09-30 · Official page text
Report a number or address error with this page’s URL and the official reference. Please do not send passport scans or application documents.
